Each student is provided with a UB e-mail account through the Microsoft Office365 academic programme. All UB information will be sent via the UB e-mail account as this account is the only officially recognised means of communicating with UB students. Students are encouraged to use this account for course-related communication and communication with UB in general as opposed to individual personal email accounts.

On initial enrollment, each student is provided with a username and password for accessing their UB account. Students can log on to their accounts at https://login.microsoftonline.com

  1. At ub.edu.bs, click Webmail: Students (under Log-on to: in the left navigation menu) and follow the instructions or go directly to https://login.microsoftonline.com
  2. At the screen presented, log in with the following formula:

User ID: your_username@ub.edu.bs

Replace your_username above with the user name assigned to you by UB, e.g., jgsmith234

Password: Enter the password assigned to you by UB.

  1. Click Sign in
  1. You may be presented with a screen requiring that you set your language and time zone preferences. The time zone for The Bahamas is “-5GMT Eastern Time (US & Canada)”. Make your choices and click OK.
  1. If you have entered your log-on information correctly and you are unable to log in, contact the IT Help Desk at ithelpdesk@ub.edu.bs. Be sure to include your full name, UB Student ID number and a detailed description of the problem in your e-mail to the IT Help Desk.

Here are a few other options for accessing your UB student e-mail account.

Configuring Microsoft Outlook 2013 – IMAP [PDF]*

Configuring Gmail for POP3 Connections [PDF]

Configuring Yahoo Mail for POP3 Connections [PDF]

Accessing Student E-mail on Android Devices – ActiveSync [PDF]

Accessing Student E-mail on Android Devices – Outlook [PDF]

Forwarding E-mail from Your Office365 Account to another E-mail Account [PDF]


Contact Us
IT Help Desk
Room A-9
Keva M. Bethel Building
Oakes Field Campus
Phone: (242) 302-4588
E-mail: ithelpdesk@ub.edu.bs
Hours: 8:00 a.m. – 5:00 p.m.