IMPORTANT ADVISORY: CHANGE TO BANNER LOG IN

University Community,

Beginning Thursday, 29 October 2026, you must use your University of The Bahamas (UB) email account credentials to log in to Banner and complete the required authentication to verify your identity.

This change affects everyone who uses Banner. Faculty, staff, students and administrators should familiarise themselves with the new process now to avoid delays when accessing the system.

This transition introduces a more streamlined and secure way to access Banner through the same single sign-on system already used for UB email and Moodle. Once you are signed in to one of these services, you can access the others without authenticating again.

What You Need to Do

  1. Go to www.ub.edu.bs/banner and select the Banner service you need.
  2. Enter your full UB email address when prompted.
  3. Complete the authentication steps using your registered authentication method.
  4. Access Banner: once authentication is successful, you will be directed to Banner.

How to Prepare

  1. Ensure that you have set up your multifactor authentication. If you have not, use the attached instructions to complete the setup.
  2. Ensure that you know your UB email login credentials.
  3. If you already have multifactor authentication, confirm that you can access your registered authentication method.

Reminders

  • If you previously needed a VPN to access Banner from off campus, continue to connect to the VPN before logging in.
  • If you encounter difficulties logging in or completing authentication, contact the IT Help Desk for assistance: Email: ithelpdesk@ub.edu.bs, Phone: 302-4588, WhatsApp/Signal: 427-5609, or to access the service desk, click here.

Thank you for taking the necessary steps to ensure a smooth transition.

Click Here for the New Banner Log In Process Video Guide