Each student is provided with a UB e-mail account through the Microsoft Office365 academic programme.  All UB information will be sent via the UB e-mail account as this account is the only officially recognised means of communicating with UB students.  Students are encouraged to use this account for course-related communication and communication with UB in general as opposed to individual personal email accounts.

On initial enrollment, each student is provided with a username and password for accessing their UB account. Students can log on to their accounts at https://outlook.office365.com/owa/#path=/mail.

To access your UB e-mail account:

  1. At www.ub.edu.bs, click Webmail: Students (under Log-on to: in the left navigation menu) and follow the instructions or go directly to http://mail.office365.com
  2. At http://mail.office365.com, log in with the following formula:
    User ID: your_username@ubmail.ub.edu.bs Replace your_username above with the user name assigned to you by UB, e.g., jgsmith234Password: Enter the password assigned to you by UB.
  3. Click Sign in
  4. You may be presented with a screen requiring that you set your language and time zone preferences. The time zone for The Bahamas is “-5GMT Eastern Time (US & Canada)”. Make your choices and click OK.
  5. If you have entered your log-on information correctly and you are unable to log in, contact the IT Help Desk at ithelpdesk@ub.edu.bs. Be sure to include your full name, UB Student ID number and a detailed description of the problem in your e-mail to the IT Help Desk.

Click here to continue to Student Webmail

Here are a few other options for accessing your UB student e-mail account.
Configuring Microsoft Outlook 2013 – IMAP [PDF]*
Configuring Gmail for POP3 Connections [PDF]
Configuring Yahoo Mail for POP3 Connections [PDF]
Accessing Student E-mail on Android Devices – ActiveSync [PDF]
Accessing Student E-mail on Android Devices – Outlook [PDF]
Forwarding E-mail from Your Office365 Account to another E-mail Account [PDF]

Contact Us

IT Help Desk
Room A-9
Keva M. Bethel Building
Oakes Field Campus
Phone: (242) 302-4588
E-mail: ithelpdesk@ub.edu.bs
Hours: 8:00 a.m. – 5:00 p.m.