Department of Student Conduct and Complaints

Purpose: The Department of Student Conduct and Complaints facilitates the process by which students (and other members of the University community) may formally report complaints. The department oversees the complaints process through a disciplinary process that may or may not include the University Conduct Committee (UCC). The Department of Student Conduct and Complaints works closely with the University Ombudsman and General Counsel, when necessary. Additionally, the department informs and educates the University community through our various programmes and initiatives about the University’s policies, especially those relevant to the office including the Policy on the Student Code of Conduct and the Student Complaints policy.

Mission: The mission of the Office of Student Conduct and Complaints is to uphold the University’s policies. In addition to addressing matters of student conduct, we are committed to providing a safe, inclusive, and welcoming environment for the entire UB community. It is our mission to offer support where needed as well as provide fair, ethical, balanced and appropriate resolutions to matters regarding student conduct, complaints, and concerns.

Vision: The vision for the Office of Student Conduct and Complaints is to serve as the primary resource for addressing matters of student conduct and concerns. When dealing with matters concerning students, there are certain processes we consistently adhere to, to showcase that we have an unwavering commitment to resolving their issues in a manner that is fair and beneficial to all parties involved. Above all, maintaining confidentiality and open communication with our clients is of the utmost importance when resolving any matter that is presented to our office.

In recognition of the 16 Days of Activism (November 25th–December 10th), Say No to Gender-Based Violence, the Office of Student Conduct and Complaints collaborates with the Zonta Club to facilitate a Say No to Gender-Based Violence seminar. The purpose of this seminar is to promote efforts to end gender-based violence. This programme focuses on topics that inform and educate the UB community about themes surrounding the United Nations’ Say No to Gender-Based Violence campaign.

First Year Seminar is offered through the Centre for Counselling and Career Services. The Office of Student Conduct and Complaints collaborates with the Centre for Counselling and Career Services to facilitate various First Year Enrichment Seminars related to student conduct, such as our Conflict Management Series and Anger Management Series.

Informational “Pop-Up” sessions are designed to educate and inform the UB community about various matters related to student conduct policy. These sessions are not pre-planned but are facilitated upon request. The purpose of these events is to share information related to student conduct and other related matters.

“One of One” with the Office of Student Conduct and Complaints seeks to acclimate new and current students with the office by educating the campus community about the office’s services and resources, while demystifying both the Student Complaints Policy and the formal grievance process.

The purpose of this programme is to highlight men in leadership roles within the community who offer support and mentorship. Additionally, the event emphasizes the importance of “men” and “mentorship,” specifically in relation to the role that mentorship plays in supporting young men’s personal, academic, and professional development. It also highlights the significant role that mentorship plays in exposing young men to new perspectives and positive role models, teaching them life skills, providing guidance, and discouraging risky behaviour. This event also highlights the importance of addressing mental and emotional issues and challenges among men of all ages.

The purpose of this programme is to address/respond to common themes directly resulting from office complaints or matters related to student conduct issues. This programme seeks to educate and inform the University community about themes and other related topics.

“Self Defense Training”

The purpose of this series is to inform and educate students on the law and policy related to student conduct. The series is tailored to inform students about the legal definitions, realities, and ramifications of various policies/laws within the Commonwealth of The Bahamas.

“What’s the Law on Fraud and Falsifying Documents?”

“Seminar on Cybercrime”

In recognition of International Women’s Day, the Office of Student Conduct and Complaints facilitates our Women’s Empowerment Event to highlight the achievements of women in our community and the importance of supporting and uplifting women in our community.